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KlarnaUpdated 9 months ago

Who Is Klarna?

Klarna is the provider of smooth payment services to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

Why Have I Not Been Offered Pay Later?

Although Pay Later is widely promoted, it is not always universally available. The Pay Later method is automatically generated by algorithms that are dependant upon a number of factors including order amount, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

What Happens If I Cancel Or Return My Order?

As soon as we have processed your return, Klarna will cancel the statement or refund your payment.  If you have returned your order and have a payment due soon, you can log your return using the Klarna App, which will freeze your next payment.

Still have questions?

Visit Klarna’s for a full list of FAQ’s.

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