Passenger Support logo
Passenger Support logo

All articles

Returning A Faulty ItemUpdated 2 months ago

If the product you've bought directly from us has developed what you believe to be a manufacturing fault, we'd really like the opportunity to put this right for you. We hate to see a wasted product, so please note that we never send any faulty items to landfill. They will either be repaired, reused or recycled.

Click here to submit your item, choose your ideal solution and we'll be in touch shortly to get this resolved as quickly as possible.

Please note that if you have purchased your Passenger item indirectly (from a retailer such as John Lewis or Tiso) then you will need to take your item to the original place of purchase.

Was this article helpful?
Yes
No